A few recent articles about what’s happening with the news media, readers, viewers, listeners, and bots. What People Really Want in a News Organization – Sally Lehrman at The Atlantic. The Trust Project, a collaboration of news organizations around the world, has discovered (!) something interesting about what readers want from news: “Thoughtful online readers who … [Read more...]
What Kind of Disaster Was United’s “Re-Accommodation”?
I read Michael Hyatt’s blog every time he posts. Hyatt, the former CEO of Thomas Nelson Books, writes a lot about leadership, publishing, building a platform, and related subjects. He always has interesting things to say. Yesterday, he posted “Why United’s PR Disaster Didn’t Fly,” and I bristled as soon as I saw the headline. I kept bristling as I read the article. Hyatt … [Read more...]
Fake News – a Critical Issue for Communicators
It’s coming from the alt right and the alt left, from “factories” in the U.S. and worldwide, and from individuals who like to troll social media. And sometimes it comes from “senior Administration sources” who have their own agendas. “It” is fake news, and it’s corrupting public discourse and the channels of communication in America. I have a post at the Public Relations … [Read more...]
Iseli and Hall’s “Perception”
“Quality alone is not enough to make you successful in your workplace or to make your product sell or people desire you,” say Franziska Iseli and Christo Hall. “You need to be able to manage how you being perceived.” Iseli and Hall are the authors of Perception: Take Charge of How Others View Your Brand, Become Irresistible, and Make a Bigger Impact. They have written a … [Read more...]
To Message or Not to Message – That is NOT the Question
It's a good message. Toronto communications consultant Wojtek Drabrowski had a good article posted by Ragan Communications Tuesday: “Why ‘sticking to key messages’ is not always good.” He gave some solid reasons why, when talking with a reporter, adhering to your message points can actually harm communication. But he didn’t go far enough. Sometime in the past … [Read more...]